Last Updated: November 2025

Vertuzzi Cakes (“we,” “our,” “us”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Information We Collect

We collect the following information when you place an order or interact with our website:

Name
Phone number
Email address
Billing address and delivery address
Order history
Payment details (processed securely through third-party providers such as Stripe — we do not store your credit card information)

We may also collect website analytics data (cookies, device type, browser type, etc.).

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you regarding your purchase
Provide customer support
Improve our website and services
Comply with legal requirements

3. Sharing Your Information

We do not sell or trade your personal information.
We may share information only with:

Payment processors → Stripe
Delivery personnel → for the purpose of fulfilling your order
Legal authorities → if required by law

4. Cookies

We use cookies to improve website performance and personalize your experience.
You may disable cookies through your browser settings.

5. Data Retention

We retain order-related information for accounting and legal compliance.

6. Your Rights

You may:

Request access to your personal data
Request correction or deletion
Withdraw consent for marketing emails